Customer Services

At Playmaster we guarantee a complete service. We understand the investment that our customers are making, that's why we offer superior customer service in a complete design process from the initial contact through to installation and a comprehensive after sales service.

The Design Process

Consultation

Our consultants are happy to meet with you on site to discuss all of your playground equipment needs. They will provide you with advice on all aspects of your playground installation from soft-fall requirements to after sales care and maintenance.

Design

All Playmaster customers receive plans detailing the recommended layout of their future playground.

3D Visualisation

You will also receive a 3D digital visualisation of your Playmaster playground. The 3D visualisation can be used to assist fundraising teams and to provide an accurate visual presentation for decision makers.

Installation

Playmaster playground equipment is fully installed by qualified technicians.

However, if you prefer, Playmaster playground equipment is also available in simple, easy to install do-it-yourself kits and is supplied with a working plan and construction manuals. Using our tamper proof fasteners and special tools, our predrilled equipment simply bolts together, "no drilling required".